Privacy Policy
Last updated: February 15, 2026
1. Information We Collect
When you use CrushFE ("the Platform"), we collect the following types of information:
Information You Provide
- Account details: name, email address, and password
- Payment information: processed securely through Stripe (we do not store your card details)
- Study preferences: selected exam discipline and study settings
Information Collected Automatically
- Usage data: practice session results, quiz scores, flashcard progress, and study activity
- Device information: browser type, operating system, and screen resolution
- Log data: IP address, access times, and pages viewed
2. How We Use Your Information
We use your information to:
- Provide and maintain the Platform, including personalized study analytics
- Process payments and manage your subscription
- Power AI-driven features such as adaptive difficulty, explanations, and study recommendations
- Send transactional emails (purchase confirmations, password resets, subscription reminders)
- Improve the Platform through aggregated, anonymized usage analytics
- Respond to support requests
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We share data only with the following third-party services that are necessary to operate the Platform:
- Authentication and database hosting providers
- Payment processing providers
- Application hosting providers
- AI service providers for study features such as explanations and recommendations
Each of these providers is bound by their own privacy policies and data processing agreements. We may also disclose information if required by law or to protect the rights and safety of CrushFE and its users.
4. Cookies and Tracking
We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising cookies. If we introduce analytics cookies in the future, we will update this policy and provide an opt-out mechanism.
5. Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure password hashing, and access controls on our infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account data and study progress for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required by law to retain certain records (e.g., payment transaction history for tax and accounting purposes).
7. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate information
- Deletion — request deletion of your account and personal data
- Export — request your study data in a portable format
To exercise any of these rights, contact us at support@crushfe.com. We will respond within 30 days.
8. Children's Privacy
CrushFE is not intended for children under the age of 16. We do not knowingly collect personal information from anyone under 16. If we become aware that we have collected data from a child under 16, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will notify you via email or a prominent notice on the Platform at least 7 days before the changes take effect. Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at support@crushfe.com.